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This website is published by BROCELIANDE:
Capital : 13 500 000€
VAT registration No.: FR 174 120 822 24
SIREN: 412 082 224 RCS ST BRIEUC

Registered office:
7 rue de la Jeannaie Maroué
22400 LAMBALLE, France

2. CREDITS: is the official Internet address of the Brocéliande brand (Cooperl Group).
Director of publication: Emmanuel COMMAULT, Chief Executive Officer.

Any person accessing the Brocéliande website, (hereinafter the "Site") undertakes to respect these conditions of use.
Any person consulting the Site is responsible for the data that they disseminate, use and/or transfer and undertakes, in this respect, to adhere to current French regulations, in particular those relating to manifestly illegal content (breaches of good morals, incitement to racial hatred, paedophilia, etc.) or to the protection of third party rights (intellectual property rights, etc.). BROCELIANDE is not responsible for the use of data or content disseminated by another person and which, in particular, does not adhere with current regulations.
The establishment of a hypertext link to the Site requires prior authorisation in writing from BROCELIANDE, who may under no circumstances be held responsible for sites having a hypertext link with the Site and disclaims all responsibility regarding their contents and use.
The Site is subject to French law, French courts having unique authority in the event of a dispute.

The presentation and content of the Site together constitute a work protected by current laws regarding copyright, intellectual and industrial property. The brand, names and designations, logos and domain names are, except where otherwise stated, registered trademarks. Creative works which may appear on the Site, drawings, photographs, images, texts, animated sequences with or without sound, and other represented documents are subject to copyright, represent industrial and/or intellectual property and are, according to the case, the property of BROCELIANDE or of third parties that have authorised BROCELIANDE to use them.
No commercial use, reproduction, representation, use, adaptation, modification, incorporation, translation, commercialisation of all or part of these elements (including those parts which can be downloaded or copied) may be made without prior agreement in writing from BROCELIANDE, with the exception of private use subject to the different provisions, which may be even more restrictive, of the French intellectual property code.



The protection of your privacy and the confidentiality of your personal data is a major concern to which Brocéliande pays special attention in all our business processes.

Our company is committed to protecting the rights of the individual in accordance with the General Data Protection Regulation (EU) 2016/679) of the EU Parliament and Council on 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter "GDPR") and all the laws and national regulations in terms of personal data protection (collectively referred to as “laws and regulations on data protection”).

What is personal data?

Personal data

Personal data means any information that may be used to identify an individual, directly or indirectly (hereinafter referred to as “personal data”). A “personal identifier” means any identifiable information about a natural person. This definition covers a wide range of personal identifiers which represent all personal data, including the name, address, email address, identification number, location data or online identifier.

Special categories of personal data

Personal data from a special category are those concerning racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership as well as data relating to health, sex life or sexual orientation and genetic data, biometric data when it is processed to uniquely identify a natural person (hereinafter referred to as “special categories of personal data”).

What sources and what personal data do we use?

Whenyou communicate with us, for instance as part of a contractual relationship or when you visit one of our websites, our company collects, uses and processes all the personal data that you provide us with (your name, date of birth, name of your company, etc.) and all the information generated by the contract, the use of the website, and the IP address, the date and duration of your visit to the site, the pages you visit. 

What are the purposes of processing your personal data?

Performance of operational and contractual operations

  • performance of the contractual service (sales, purchasing, service)
  • procedures and product certifications
  • improvement of the activity organisation and operations
  • project management
  • supplies
  • sales and customer services

Customer service

  • customer service proposal, after-sales service
  • technical assistance, or other similar purposes
  • creation and maintenance of customer accounts

Research and development

  • research and development
  • improvement of our websites, applications, services and user experience
  • research and analysis designed to improve our products, services, activities, operations and process

Navigators / website administration

  • administrative purposes
  • understand how our customers access our websites and our applications and how they use them
  • provide reports to potential partners, service providers, regulators or other
  • implement and maintain security, protection against hacking, fraud prevention, and other services designed to protect our customers, our partners and ourselves and pursuant to our regulations, guidelines and procedures


  • communications by email or by other equivalent electronic means (newsletters, special offers, promotions and competitions, or even to contact you to inform you about our services or to send you information we think will be of interest to you)


  • We use your data to communicate with you, including in response to your requests for assistance. We can communicate with you through a variety of means including email and via your social network accounts if you have consented, and/or by text message.

Legal compliance

  • We use your personal data to comply with our legal obligations, including in response to an authority or a court decision or a prior request for communication.

To protect us and protect others

  • When we find it necessary to investigate, prevent an action or to take measures in relation to illegal activities, in cases of suspected fraud, of situations involving potential threats to individuals or infringements of regulations, guidelines and other procedures.

What will be the basis for processing your personal data?

We need a lawful basis for collecting and/or processing your data. We generally rely on a series of motives (reasons) for this processing of our activities. The legal bases for us to process your personal data are:

1. Our duty to fulfill our contractual obligations.

For the performance of your Work contract or your Adhesion contract;

For the performance of a Service, purchasing or sales contract: for instance, when you register for a specific service via the website, the purposes of the processing of your personal data are determined first and foremost by this service, and we will process your information in order to be able to provide this service to you.

2. By your express consent.

When you have given your consent to our processing of your personal data for some of the services offered on the web, you can withdraw your consent at any moment, by following the instructions which are outlined in the registration procedure or by contacting us at the following address:

Service Consommateur Brocéliande
BP 60328

3. Within the limits of legitimate interests.

In some cases, we may not need your consent to use your data, given our legitimate interests to proceed, but we must inform you if such is the case; this is particularly true for instance:

  • For analysing and optimising our services.
  • To ensure IT security and the smooth operation of the Group’s computer systems.
  • For the purpose of prevention and investigation of illegal conduct.

4. On the basis of legal obligations which may arise or in the general interest.

Our company, like any other company, shall be governed by legal and regulatory obligations. In some cases, the processing of your personal data will be necessary so that our company may fulfill those obligations.

Who will receive your personal data?

  • Company authorised personnel;
  • Our agents, service providers and consultancy providers (e.g. third party service and consultancy providers of a range of products and services that we require, such as maintenance and IT support, procurement services, compliance and security services, etc.);
  • Other authorised third parties with respect to reorganisation or selling company businesses and/or assets;
  • The judicial or administrative authorities when required in order to comply with existing laws.

Will your personal data be forwarded to third countries outside of the European Economic Area (EEA)?

Our company processes your personal data essentially in the EEA (European Union member states + Norway, Iceland and Liechtenstein). Your personal data may be sent to our group or group subsidiaries based on a need-to-know basis, including entities established outside of the EEA.

Your personal data may be circulated outside of the European Union as part of services being carried out by our subcontractors or our subsidiaries based outside of the EEA territory. In this case, our company will ensure it provides a framework for contracts which bind them to the latter, according to legal and regulatory provisions.

These transfers must have appropriate safeguards to ensure security. This allows

the latter to be based on an adequacy decision from the European Union in relation to the level of data protection of a country. In the absence of an adequacy decision, data transfers are regulated by compliance with data protection model clauses approved by the European Commission.

How long is personal data retained?

We process and retain your personal data for as long as is necessary to meet our contractual and regulatory obligations. Storage of your personal data is governed by the laws and regulations on data protection and by our procedures and processes adopted in accordance with these laws and regulations on personal data.


We put technical and organisational measures in place in order to protect the data under our control against manipulation, loss, accidental or malicious destruction, and access by unauthorised people to that data. Our security procedures are constantly improved as new technologies become available.

What are your rights?

You can exercise your rights linked to data protection upon justification of identity:

  • Right to access personal data about you: You have the right to obtain confirmation of whether your personal data is, or not, processed by our company, and if it is, you have the right to know what data specifically is processed.
  • Right to rectify personal data: You have the right to ask for any personal information about you to be modified.
  • Right to be forgotten: In some cases, for example when personal data is no longer needed for the purpose for which the data was collected, you have the right to have your personal data erased.
  • Right to no longer have data processed: You have the right to restrict the processing of your personal data, for example when the processing is unlawful, and to object by requesting the erasure of your personal data. In that case, your personal data will only be processed with your consent or for the exercise or defence of legal claims.
  • Right to data portability: In certain circumstances defined by law, you have the right to receive some data about you in a structured, most commonly used and machine-readable format and/or to transfer this data to another data controller.
  • Right to oppose and withdraw consent: May be exercised at any time.

How to exercise your rights?

To exercise your rights, or if you have any questions relating to the processing of your personal data, please contact our Brocéliande consumer department:


Service Consommateur Brocéliande

BP 60328


How do I request the assistance of competent authorities?

If the responses to your questions do not satisfy you, you have the right to make a request directly to the relevant Data Protection regulatory body. The CNIL (“Commission Nationale Informatique & Libertés”; English: National Commission on Informatics and Liberty) is the regulatory body for France.


Cookies are small files which are stored on your device when you access and use some of our web applications. They make it possible to recognise your device and store information about your preferences or your prior actions. This will enable us to provide content which is more appropriate for your needs and will improve our services. You can prevent cookies being stored on your device by setting your browser so that it does not accept these cookies. You can erase cookies that are already present on your device at any time. However, if you choose not to accept the cookies that are strictly necessary for the provision of the services offered by our website, this can negatively affect the availability of these services.


This Site was designed by the LMWR agency:
4, rue Dobrée
44100 NANTES, France

Yves Veron, Sacha Drouart, Brocéliande.

This Site is hosted by Océanet.